When will my order be dispatched?
Orders are prepared as quickly as possible after payment has been confirmed. You will receive a dispatch confirmation once the parcel has been handed to the courier.
Shipping
Shipping
Fast, tracked delivery.
Every MotoNaviPro™ order is shipped with tracking and insurance. You will receive your tracking details as soon as it has been dispatched.
Express delivery
Fully tracked
Worldwide shipping
Delivery Times
When to expect your order.
Estimated delivery times after your order has been handed to the courier.
Belgium, Netherlands, Germany, Luxembourg & United Kingdom
Express insured shipping
European Union
Standard tracked delivery
United States, Canada & Australia
International priority shipping
Other international destinations
Worldwide tracked shipping
Estimates may be affected by public holidays, customs, severe weather or local courier delays.
Good to Know
Shipping questions, answered.
Will I receive tracking information?
Yes. A tracking link will be sent to the email address used during checkout as soon as tracking becomes available.
How much does shipping cost?
Available shipping methods and any applicable shipping costs are displayed during checkout before you complete your order.
Can I change my delivery address?
Contact us as soon as possible. We may be able to update the address before dispatch, but changes are no longer guaranteed once the order has entered the shipping process.
Are customs charges included?
International deliveries outside the applicable customs region may be subject to local import taxes or duties. These charges are determined by local authorities and remain the recipient's responsibility.
What if tracking has not updated?
Tracking can occasionally take time to update after dispatch. If there is still no movement after several business days, please contact our support team.
Returns
Need to return your order?
Review the return conditions and contact us before sending anything back. Once your request has been approved, we will provide the correct return instructions and address.
